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REFUND POLICY

Here’s a refund policy tailored for Corfu Greek Takeaway:

 

Refund Policy

At Corfu Greek Takeaway, we are committed to providing our customers with high-quality food and service. If, for any reason, you are not satisfied with your order, please review our refund policy below.

1. Eligibility for Refunds
Refunds may be issued under the following circumstances:

  • Order Cancellation: You may cancel your order up to 30 minutes before the scheduled delivery or pickup time for a full refund.

  • Incorrect or Missing Items: If your order arrives with incorrect or missing items, please contact us immediately. We will either replace the incorrect items or issue a refund for the missing/incorrect items.

  • Quality Issues: If there is a legitimate issue with the quality of the food, such as undercooking, please report it within 24 hours of receiving your order. We may offer a refund or replacement at our discretion.

2. Non-Refundable Situations
Refunds will not be issued in the following cases:

  • Orders canceled after food preparation has started or if the cancellation is requested less than 30 minutes before delivery or pickup time.

  • Food that has been consumed or partially consumed, unless there is a verified issue with quality.

  • Customer dissatisfaction due to taste preference, as this is subjective and may vary.

3. How to Request a Refund
To request a refund, please contact us as soon as possible after receiving your order by using the contact information provided below. Be sure to include the following details:

  • Your name

  • Order number

  • Description of the issue

  • Photos (if applicable)

4. Refund Processing
If your refund request is approved, refunds will be processed through the original payment method within 5-7 business days. You will receive a confirmation once the refund has been issued.

5. Contact Information
If you have any questions regarding our refund policy or wish to request a refund, please contact us at:
Email: info@corfugreekfastfood.com

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